Can I select a different location to collect my passport when ready?

Created by Chari Johnson, Modified on Tue, 14 Nov 2023 at 05:02 AM by Delly Vassell

Yes. You will need to make this request at the time the application is being submitted to PICA. If the request is being made after submitting your application, you will need to send an email to request the passport to the picked up at a different location. The email should be sent to support@picahelpeu.freshdesk.com. Please be reminded that the request can only be facilitated if the passport has not already been dispatched to the original location.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article